Question 1

How quickly will you respond?

Accepted Answer

We respond to every inquiry within 24 business hours, usually sooner. The first response comes from a senior engineer with scoping questions, not a sales rep with a calendar link.

Question 2

Do you have a minimum project size?

Accepted Answer

Project-based engagements typically start at $20K–$35K depending on service. For ongoing capacity, our dedicated-engineer engagements start at $18K/month per engineer with no long-term commitment.

Question 3

What information should I include in my first message?

Accepted Answer

A brief description of the problem, any existing systems involved, a rough timeline, and any constraints (compliance, vendor preferences, budget range). The more context, the faster we can scope.

Question 4

Do you sign NDAs before discovery calls?

Accepted Answer

Yes — we sign mutual NDAs ahead of any project-level scoping conversation. Send yours, or we'll send ours.

Question 5

Do you work with international clients?

Accepted Answer

Yes. We're remote-first with engineers operating in US, India, and EU timezones. Most clients are in the US, but we have ongoing engagements in Canada, the UK, and continental Europe.

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